单项选择题
（）is software about the relation between the customer and the supplier in marketing.
A.CustomerRelationshipManagement（CRM） ；
B.CustomerService ； ；
C.Salesplanning ； ；
D.Distributionchannel
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If the goods is damaged or lost in the process of logistics, the shipper can（）to the carrier.
A.claim
B.ask for pay
C.sue
D.fight -
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（）is the function of loading goods in pallet and wrapping it.
A.package
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A.packaging
B.Green Packaging
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